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Commission Meeting of March 18, 2020

Key reports, issues, and decisions of interest to licensees and/or the public are reported here from the most recent Commission meetings:

Pending Cases: The Commission accepted the voluntary surrender of one license; entered into consent agreements to suspend five licenses; reprimanded two licensees; permanently revoked two licenses; closed its case without action against four licensees; and ordered hearings in cases involving two licensees.

License Applications Involving Character Issues: License applicants who have character issues such as prior criminal convictions or disciplinary action by another licensing board are separately considered by the Commission. Decisions are made based upon criminal background checks, information supplied by the applicant, and in-person interviews.
Total candidates considered: 38; total approved: 22.

License Examination Results: A summary of key data relating to persons taking the examination for the first time is provided below:


Individuals Tested for the First Time

Took prelicense course

Hold license from another state


February 2020

March 2019 through February 2020


February 2020

March 2019 through February 2020

# Tested

409

7291

17

231

% Pass both sections

56%

55%

N/A

N/A

% Pass National section

87%

88%

N/A

N/A

% Pass State section

58%

57%

35%

38%

Educators Conference: Staff reported that although the Educators Conference was canceled in light of the public health emergency, substantive content would be provided to the educators in an online format in the coming weeks. In addition, the members of the Education and Licensing Division are working on a tutorial for synchronous learning techniques, tips, and tricks that they will make available to the real estate education providers.

Report on License Numbers: As of March 1st, 2020, there are 113,283 brokers and firms licensed by the Commission, as follows:

Next Commission Meeting: The next Commission meeting will be held at 9:00 a.m., Wednesday, April 15, 2020, via online video.

Commission Meeting of February 12, 2020

Key reports, issues, and decisions of interest to licensees and/or the public are reported here from the most recent Commission meetings:

Pending Cases: The Commission rejected one consent agreement; entered into consent agreements to suspend five licenses; closed its case without action against two licensees; and ordered hearings in cases involving ten licensees.

License Applications Involving Character Issues: License applicants who have character issues such as prior criminal convictions or disciplinary action by another licensing board are separately considered by the Commission. Decisions are made based upon criminal background checks, information supplied by the applicant, and in-person interviews.
Total candidates considered: 30; total approved: 21.

License Examination Results: A summary of key data relating to persons taking the examination for the first time is provided below:


Individuals Tested for the First Time

Took prelicense course

Hold license from another state


January 2020

February 2019 through January 2020


January 2020

February 2019 through January 2020

# Tested

578

7284

19

231

% Pass both sections

48%

55%

N/A

N/A

% Pass National section

86%

87%

N/A

N/A

% Pass State section

50%

57%

37%

39%

Instructor Seminars Update: Staff reminded the Commission that before teaching the Update course in any license year, approved instructors must complete the Update Instructor Seminar. The Update Instructor Seminars have been offered throughout the fiscal year with the last one for this year scheduled for March 26, 2020. For the past two years, the Commission waived the registration fee for the course. Upon the motion of Mr. Lawing, the Commission voted to waive the fee for the course for FY2020-2021.

Emerging Trends: Miriam Baer, Commission Executive Director, advised the Commission that HUD has released new guidance on, “Assessing a Person’s Request to Have an Animal as a Reasonable Accommodation Under the Fair Housing Act.” Staff reviewed with the Commission the Pet Screening article regarding HUD’s guidance provided by Commission member Lawing.

Report on License Numbers: As of February 1st, 2019, there are 112,575 brokers and firms licensed by the Commission, as follows:

Next Commission Meeting: The next Commission meeting will be held at 9:00 a.m., Wednesday, March 18, 2020, at the Commission’s office in Raleigh, North Carolina and is open to the public.

Commission Meeting of January 8, 2020

Key reports, issues, and decisions of interest to licensees and/or the public are reported here from the most recent Commission meetings:

Pending Cases: The Commission permanently revoked one license; entered into consent agreements to suspend five licenses; closed its case without action of 2 licenses; and ordered hearings involving six licensees.

License Applications Involving Character Issues: Applications for licenses from persons who have character issues such as prior criminal convictions or disciplinary action by another licensing board are separately reviewed by the Commission. Decisions are made based upon criminal background checks, information supplied by the applicant, and in-person interviews.
Total candidates reviewed: 34; total approved: 22.

License Examination Results: A summary of key data relating to persons taking the examination for the first time is provided below:


Individuals Tested for the First Time

Took prelicense course

Hold license from another state


December 2019

January 2019 through December 2019


December 2019

January 2019 through December 2019

# Tested

772

7400

13

231

% Pass both sections

57%

56%

N/A

N/A

% Pass National section

89%

86%

N/A

N/A

% Pass State section

59%

58%

38%

39%

North Carolina Community College System: The Commission voted to allocate up to $30,000 from the Commission’s Education and Recovery Fund to assist the Community College System in development of an online prelicense education course. Ms. Baer indicated that she would enter into a memorandum of understanding with the Community College System to that effect.

Larry A. Outlaw Excellence in Education Award Proposal Revision: Staff provided the Commission with revised proposed criteria for the Larry A. Outlaw Excellence in Education Award. Upon the motion of Staff, the Commission adopted the criteria. The criteria will be used to make the award at the spring 2020 Educators Conference.

Emerging Trends: Staff reviewed with the Commission an article from The Charlotte Observer concerning housing vouchers.

Report on License Numbers: As of December 1, 2019, there are 110,210 brokers and firms licensed by the Commission, as follows:

Next Commission Meeting: The next Commission meeting will be held at 9:00 a.m., Wednesday, February 12, 2020, at the Commission’s office in Raleigh, North Carolina and is open to the public.

Commission Meeting of December 11, 2019

Key reports, issues, and decisions of interest to licensees and/or the public are reported here from the most recent Commission meetings:

Pending Cases: The Commission accepted the permanent voluntary surrender of one license; suspended two licenses; entered into consent agreements to suspend two licenses and revoke one license; voted to deny a request to reconsider a Consent Agreement previously approved; extended the time within which a licensee must satisfy the conditions of the Consent Order previously entered into with the Commission; denied the issuance of one license; and ordered hearings involving two licensees.

License Applications Involving Character Issues: Applications for licenses from persons who have character issues such as prior criminal convictions or disciplinary action by another licensing board are separately reviewed by the Commission. Decisions are made based upon criminal background checks, information supplied by the applicant, and in-person interviews. Total candidates reviewed: 16; total approved: 6.

License Examination Results: A summary of key data relating to persons taking the examination for the first time is provided below:


Individuals Tested for the First Time

Took prelicense course

Hold license from another state


November 2019

December 2018

through November 2019


November 2019

December 2018

through November 2019

# Tested

605

7131

28

233

% Pass both sections

57%

55%

N/A

N/A

% Pass National section

89%

85%

N/A

N/A

% Pass State section

59%

58%

32%

39%

Proposed Text of Education Provider Rules: Staff reviewed with the Commission the proposed text of rules relating to education providers as necessitated by recent changes in the License Law, specifically, Rules H.0101, .0203 – .0208, .0210, .0303, .0305, and .0401. that were substantively changed since the last meeting. The Commission also received oral comments from Matt Davies on behalf of the North Carolina Real Estate Educators Association. Following a motion by Ms. O’Connor, the Commission voted to publish the proposed Rules for publication. Miriam Baer, Commission Executive Director, reminded attendees that formal comments should be submitted during the official comment period in order to be properly considered by the Commission.

Rules A .0305, .1705, and .1712: Staff reported that changes to Rules A .0305, .1705, and .1712 were approved by the Rules Review Commission and will go into effect January 1, 2020.

General Update and BICUP Courses: Staff reviewed with the Commission the list of possible Update course topics for fiscal year 2020-21 based on suggestions provided by Commission members and staff to date. The determined by the Commission members to have the highest priority include contract formation and related issues, cybersecurity, Fair Housing laws pertaining to service vs. assistance animals, and the NC DOT database of public/private streets and Subdivision roads. Additional topics prioritized for the Brokerin- Charge Update Course include Rule A. 0110 as it relates to supervision of provisional brokers on teams, and advertising. Upon the motion of Staff, the Commission authorized Ms. Hamlin and Ms. Crawford Heath to choose as many of the topics as needed to create the four-hour Update courses in accordance with the priorities established by the Commission.

Larry A. Outlaw Excellence in Education Award Criteria: Staff provided the Commission with proposed new criteria for the Larry A. Outlaw Excellence in Education Award. The Commission suggested changes in the outlined process; staff will revise the proposal accordingly and bring it back to the Commission at the January meeting.

Emerging Trends: Miriam Baer, Commission Executive Director, reviewed with the Commission a recent North Carolina Court of Appeals decision, Stevens v. Heller (COA19-344).

Report on License Numbers: The Commission was advised that as of December 1, 2019, there are 110,210 brokers and firms licensed by the Commission, as follows:

Next Commission Meeting: The next Commission meeting will be held at 9:00 a.m., Wednesday, January 8, 2020, at the Commission’s office in Raleigh, North Carolina and is open to the public.

Commission Meeting of November 13, 2019

Key reports, issues, and decisions of interest to licensees and/or the public are reported here from the most recent Commission meetings:

Pending Cases: The Commission accepted the voluntary surrender of one license; following a hearing, reprimanded one licensee; entered into consent agreements to suspend three licenses, reprimand three licensees, and revoke one license; closed one case without action; reconsidered and rescinded its previous decision to order a hearing involving one licensee and instead closed its case; and ordered hearings involving three licensees.

License Applications Involving Character Issues: Applications for licenses from persons who have character issues such as prior criminal convictions or disciplinary action by another licensing board are separately reviewed by the Commission. Decisions are made based upon criminal background checks, information supplied by the applicant, and in-person interviews.
Total candidates reviewed: 46; total approved: 29.

License Examination Results: A summary of key data relating to persons taking the examination for the first time is provided below:


Individuals Tested for the First Time

Took prelicense course

Hold license from another state


October 2019

November 2018

through October 2019


October 2019

November 2018

through October 2019

# Tested

633

7062

26

225

% Pass both sections

57%

55%

N/A

N/A

% Pass National section

91%

85%

N/A

N/A

% Pass State section

58%

58%

46%

40%

Character Guidelines for Compliance with H770/S.L. 2019-91: Staff reviewed with the Commission draft character guidelines that comply with the new legal requirements and describe the applications staff will bring to the Commission for consideration. The Commission approved the new guidelines. Staff reported that to the extent the guidelines are relevant to license applicants, they will be posted on the Commission website.

Proposed Text of Education Provider Rules: Staff reviewed with the Commission in detail proposed text of rules relating to education providers as necessitated by recent changes in the Real Estate License Law. The Commission will vote in December on whether to begin the formal process of adoption and amendment of the rules as proposed or with changes.

North Carolina Community College System: Ms. Margaret Roberton, Associate Vice President, Continuing Education, NC Community Colleges, provided the Commission with information about North Carolina’s community college system and its workforce development and continuing education programs. The Commission discussed assisting the community colleges in the development of online Prelicensing and Postlicensing courses. The Commission was generally in favor of providing such assistance and asked staff to research the potential project and provide a proposal for consideration at a future meeting.

General Update and BICUP Courses: Staff reviewed with the Commission the list of possible update topics based on suggestions provided by Commission members and staff to date. Commission members were asked to communicate any other ideas for topics, and staff will add them to the list. The Commission will review all proposed topics and prioritize those deemed most important before making a final selection at the December
Commission meeting.

North Carolina Real Estate Educators Association Conference: Staff reported that several members of the Commission staff actively participated the fall NC Real Estate Educators Association (NC REEA) conference. Staff noted that the conference provided valuable information to the North Carolina’s real estate education community and recognized NC REEA President Travis Everette on organizing such a successful conference.

Emerging Trends: Miriam Baer, Commission Executive Director, reported on the recent decision by the National Association of REALTORS® (NAR) in support of a “clear cooperation policy” intended to limit its members’ use of “pocket listings.” Ms. Chandler reported that NAR also changed the frequency of its ethics training requirement. Ms. Baer also reported on a meeting at the NAR conference between representatives of the North Carolina REALTORS® and Airbnb.

Report on License Numbers: The Commission was advised that as of October 1, 2019, there are 108,434 brokers and firms licensed by the Commission, as follows:

Next Commission Meeting: The next Commission meeting will be held at 9:00 a.m., Wednesday, December 11, 2019, at Raleigh, North Carolina and is open to the public.

Commission Meeting of October 16, 2019

Key reports, issues, and decisions of interest to licensees and/or the public are reported here from the most recent Commission meetings:

Pending Cases: The Commission accepted the voluntary surrender of three licenses; following a hearing, reprimanded one licensee; entered into consent agreements to suspend four licenses and reprimand one licensee; rejected a proposed consent agreement involving one licensee; authorized injunctive relief if necessary involving one individual; reconsidered and rescinded its previous decision to order a hearing involving two licensees and instead closed its case; and ordered hearings involving 24 licensees.

License Applications Involving Character Issues: Applications for licenses from persons who have character issues such as prior criminal convictions or disciplinary action by another licensing board are separately reviewed by the Commission. Decisions are made based upon criminal background checks, information supplied by the applicant, and in-person interviews. Total candidates reviewed: 36; total approved: 26.

License Examination Results: A summary of key data relating to persons taking the examination for the first time is provided below:


Individuals Tested for the First Time

Took prelicense course

Hold license from another state


September 2019

October 2018 through September 2019


September 2019

October 2018 through September 2019

# Tested

598

7040

20

222

% Pass both sections

52%

55%

N/A

N/A

% Pass National section

89%

83%

N/A

N/A

% Pass State section

54%

58%

40%

40%

Public Comments and Rule Text: Staff reviewed with the Commission the text of proposed amendments to Commission rules and the Commission approved the rules for publication in the North Carolina Register.

General Update and BICUP Courses: Staff reviewed with the Commission the list of possible Update topics based on suggestions provided by Commission members and staff to date. Staff asked Commission members to communicate any other ideas for topics to add to the list. The Commission will review all proposed topics and prioritize those deemed most important before making a final selection in the coming months.

Emerging Trends: Commission Member Cindy S. Chandler reviewed with the Commission an article from Inman News outlining Bright MLS’s new rule addressing pocket listings.

Report on License Numbers: The Commission was advised that as of October 1, 2019, there are 108,434 brokers and firms licensed by the Commission, as follows:

Next Commission Meeting: The next Commission meeting will be held at 9:00 a.m., Wednesday, November 13, 2019, at Raleigh, North Carolina and is open to the public.

Commission Meeting of September 11, 2019

Key reports, issues, and decisions of interest to licensees and/or the public are reported here from the most recent Commission meetings:

Commission Meeting of September 11, 2019

Pending Cases: The Commission, following two hearings. revoked one license and, in the second case, adjourned to deliberate with a decision to be communicated at a later date; entered into consent agreements to suspend three licenses and reprimand five licensees; rejected a proposed consent agreement involving one licensee; extended the time within which a licensee must satisfy the conditions of the Consent Order previously entered into with the Commission; and ordered hearings involving 12 licensees.

License Applications Involving Character Issues: Applications for licenses from persons who have character issues such as prior criminal convictions or disciplinary action by another licensing board are separately reviewed by the Commission. Decisions are made based upon criminal background checks, information supplied by the applicant, and in-person interviews. Total candidates reviewed: 18; total approved: 15.

License Examination Results: A summary of key data relating to persons taking the examination for the first time is provided below:


Individuals Tested for the First Time

Took prelicense course

Hold license from another state


August 2019

September 2018 through

August 2019


August 2019

September 2018 through

August 2019

# Tested

636

6894

14

217

% Pass both sections

56%

55%

N/A

N/A

% Pass National section

88%

83%

N/A

N/A

% Pass State section

57%

58%

43%

41%

Proposed Subject Matter for Rulemaking: Staff reviewed with the Commission a summary of proposed subject matter for rulemaking. The Commission directed the staff to proceed with the rulemaking process to clarify authorization of dual and designated agency and to proceed with rulemaking as to all the other topics described except the proposed change to Rule A .0104 concerning conflicts of interest by property managers.

Update on 12-hour Broker-in-Charge Course Development: Staff noted that the last in-person, classroom-based BIC Courses are this month and that on October 1 the new blended learning solution begins. The new requirements include completion of an 8-hour online component, followed by a four-hour “classroom” component and, either a live, online synchronous learning environment or in-person at the McKimmon Center in Raleigh.

Emerging Trends: Commission Member Cindy S. Chandler reviewed with the Commission an article from Inman News entitled, Keller Williams advises charging 0% to clients who sell to Offerpad.

Report on License Numbers: The Commission was advised that as of September 1, 2019, there are 108,429 brokers and firms licensed by the Commission, as follows:

Next Commission Meeting: The next Commission meeting will be held at 9:00 a.m., Wednesday, October 16, 2019, at Raleigh, North Carolina and is open to the public.

Commission Meeting of August 14 2019

Key reports, issues, and decisions of interest to licensees and/or the public are reported here from the most recent Commission meetings:

Commission Meeting of August 14, 2019

Pending Cases: The Commission accepted the voluntary surrender of one license; entered into consent agreements to permanently revoke one license, revoke one license, and suspend three licenses; rejected a proposed consent agreement involving one licensee; authorized its Regulatory Affairs Division to seek injunctive relief, if necessary, in one case; and ordered hearings involving 10 licensees.

License Applications Involving Character Issues: Applications for licenses from persons who have character issues such as prior criminal convictions or disciplinary action by another licensing board are separately reviewed by the Commission. Decisions are made based upon criminal background checks, information supplied by the applicant, and in-person interviews. Total candidates reviewed: 29; total approved: 26.

License Examination Results: A summary of key data relating to persons taking the examination for the first time is provided below:


Individuals Tested for the First Time

Took prelicense course

Hold license from another state


July 2019

August 2018 through

July 2019


July 2019

August 2018 through

July 2019

# Tested

504

6909

26

237

% Pass both sections

51%

55%

N/A

N/A

% Pass National section

87%

82%

N/A

N/A

% Pass State section

51%

59%

31%

40%



New Instructor Seminar (NIS): Staff reported to the Commission on the new two-day format for the New Instructor Seminar, requiring live presentations by each participant in lieu of the previously required video. The NIS first offering was a success, generating positive feedback from the participants about the class and the Commission.

Emerging Trends: Commission Member Cindy S. Chandler reviewed with the Commission an article from the Inman News entitled, Amazon Gets into Real Estate with Major Realogy Partnership. The Commission also discussed the duty of property managers when advertising owners’ property in online, unlicensed rental booking sites.

Report on License Numbers: The Commission was advised that as of August 1, 2019, there are 106,476 brokers and firms licensed by the Commission, as follows:

Next Commission Meeting: The next Commission meeting will be held at 9:00 a.m., Wednesday, September 11, 2019, at Raleigh, North Carolina and is open to the public.

Commission Meeting of July 17 2019

Key reports, issues, and decisions of interest to licensees and/or the public are reported here from the most recent Commission meetings:

Commission Meeting of July 17, 2019

Pending Cases: The Commission accepted the permanent voluntary surrender of one license; entered into consent agreements to suspend five licenses; following a hearing, denied the application for reinstatement of one broker license; reconsidered its decision to require one licensee to complete the Commission’s Issues and Answers Course and instead ordered that the Consent Order addendum be amended to include a course on agency; and ordered hearings involving seven licensees.

License Applications Involving Character Issues: Applications for licenses from persons who have character issues such as prior criminal convictions or disciplinary action by another licensing board are separately reviewed by the Commission. Decisions are made based upon criminal background checks, information supplied by the applicant, and in-person interviews.
Total candidates reviewed: 18; total approved: 11.

License Examination Results: A summary of key data relating to persons taking the examination for the first time is provided below:


Individuals Tested for the First Time

Took prelicense course

Hold license from another state


June 2019

July 2018 through June 2019


June 2019

July 2018 through June 2019

# Tested

534

6896

18

258

% Pass both sections

58%

56%

N/A

N/A

% Pass National section

89%

81%

N/A

N/A

% Pass State section

60%

59%

56%

41%



H770/S.L. 2019-91: Staff reported that House Bill 770, “Freedom to Work/Occupation Licensing Board Reform,” had passed the legislature and is now Session Law 2019-91. The Commission authorized staff to proceed with the temporary and regular rulemaking process related to the required character predetermination process, with the understanding that the Commission will review draft text at its next meeting, and a public hearing held later in the year in accordance with the requirements of the law.

Report on Broker, Firm, School, Sponsor, and Timeshare Renewals and Reinstatements: Staff reported that as of June 30, 2019, 94% of licensees (103,457) had renewed their licenses, as compared with 92% the prior year, and 94% the year before that. Staff noted as of July 17, 2019, the Commission has 104,714 total licensees. Staff reported that out of the 38 Timeshare Projects, 32 renewed by June 30, 2019, and 30 of the 32 renewed online. The Commission also received data on private school licenses, public school approvals, continuing education sponsor approvals, and instructor approvals.

CE Student Survey Report FY2019-20: Staff reviewed with the Commission the results of surveys of Continuing Education students conducted throughout the year and informed the Commission that the report will be provided annually in July.

Emerging Trends: Chair-elect Jeffery Malarney shared with the Commission an article from the Kellogg School of Management at Northwestern University concerning the relationship between startups and regulators.

Report on License Numbers: The Commission was advised that as of July 1, 2019, there are 103,557 brokers and firms licensed by the Commission, as follows:

Next Commission Meeting: The next Commission meeting will be held at 9:00 a.m., Wednesday, August 14, 2019, at Raleigh, North Carolina and is open to the public.